Support
Something broken? Tell us.
There is no ticket system and no chatbot. Emails go to one inbox, read by the person who wrote the app, and answered within a couple of working days.
hello@matinstudios.comPer app
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Common ones
Answers we give a lot
An app crashed. What now?
Email us with your device model and what you were doing. Crashes are usually device-specific, and one good report is often enough to find it. We reply to every bug report, even the ones we can't reproduce.
How do I delete my data?
Uninstall the app. Everything our apps store lives on your device, so removing the app removes the lot. Nothing of yours sits on a server of ours waiting to be deleted.
Will you add feature X?
Maybe. We keep apps small on purpose, so most feature requests get politely declined — but the ones that make an app simpler rather than bigger tend to get built. It's worth asking.
Can I get a refund?
Our apps are free, so there is nothing to refund. If you paid for something of ours somewhere, it was not us.
Do you do press or collaborations?
Yes, and we will happily send assets, keys and a straight answer. Same email address.
Looking for the legal pages?
Privacy policies live per app; the terms cover everything we publish.